Route Print Mail to Email Delivery

Routing print mail to email delivery, from mailbox to inbox on laptop

Upload and Route Mail with Postalocity’s Smarter Document Delivery Workflow

What if every document you uploaded online could take the smartest route to its destination automatically, routing print mail to email delivery or keeping it in print format? Imagine a document delivery workflow where statements, invoices, notices, and customer communications move seamlessly from document upload to automated print and mail delivery or secure email delivery based on recipient matching criteria and customer opt-in preferences. Businesses increasingly want the option from an online mailing platform that allows them to reach customers where they prefer to receive communications—and that flexibility is now available at Postalocity.com.

Take control of how your mail gets delivered. Create a Postalocity account to get started.

The Next Evolution of Online Mailing and Document Delivery

For years, Postalocity has helped organizations simplify their mailings by allowing teams to upload, review, and approve their documents through our online mailing platform. Print and mail preparation is then automated by Postalocity to move important documents into production quickly and securely.

Feedback from our customers about what would make Postalocity.com an even more valuable service for them has always been a part of our evolution as a business, leading us to introduce one of most important updates to our technology to date, a dynamic document delivery workflow that can automatically redirect documents, routing print mail to email delivery for qualifying recipients, to provide you with the best fulfillment channel for your customers.

Postalocity has incorporated authorized recipient email records into our mailing system so a business can upload a document file to Postalocity and let the platform handle redirecting delivery routing. Recipient matching criteria and customer opt-in preferences are reviewed and if a recipient qualifies for secure email delivery and has chosen that communication option, the document can now be delivered electronically instead. If criteria aren’t met or the recipient has indicated they prefer to continue to receive a physical copy of their document, it will automatically get routed into the traditional print and mail workflow and will go out the following business day if it is received by 10 pm central time.

Why Print and Mail Automation Still Matters in a Digital-First World

Marketing teams, billing departments, operations leaders, and compliance-driven organizations all face the same challenge to get the right communication to the right person through the right channel at the right time. Postalocity helps solve that problem by allowing businesses to personalize document delivery at scale while preserving speed, control, and consistency across both physical mail and secure digital communications through a single online mailing platform.

Benefits of integrated email delivery include:

  • Reduce print and postage costs by shifting eligible recipients to secure email delivery.
  • Honor customer preferences without adding manual work for internal teams.
  • Increase delivery agility by using one upload workflow for multiple fulfillment paths.
  • Improve recipient experience with communications delivered in the format they prefer.
  • Maintain continuity for recipients who still require or prefer physical mail.

Secure Document Delivery Built Around Trust, Accuracy, and Choice

For businesses, document delivery isn’t only about speed. It’s also about security, accuracy, and customer trust. The ability to redirect delivery from physical mail to email delivery using the parameters of recipient matching criteria and customer opt-in preference ensures organizations respect communication preferences while creating a more responsive and modern delivery experience. For businesses managing statements, legal notices, invoices, and other sensitive communications, this flexibility is a competitive advantage.

It also creates a better experience for customers. People increasingly expect businesses to recognize how they want to be contacted and deliver communications accordingly. Some recipients prefer physical mail for documentation purposes or internal process reasons. Others want the speed and convenience of secure digital communication. Utilizing a platform that assesses criteria and preferences and delivers documents accordingly allows a business to align with customer expectations without creating extra work for staff.

Industry Advantages to Smarter Document Delivery

Incorporating secure email delivery as an option for business mail has meaningful advantages across many industries:

  • Healthcare: Route communications according to patient communication preferences while preserving secure delivery workflows. 
  • Financial services: Send statements and account notices through the most appropriate channel based on recipient eligibility and consent. 
  • Utilities and municipalities: Deliver bills, reminders, and notices through a blended model that supports both digital convenience and traditional mail reliability. 
  • Property management: Streamline resident communications with a single document upload process that adapts to individual delivery preferences. 
  • High-volume customer operations: Reduce friction by automating delivery decisions at scale instead of managing multiple disconnected fulfillment processes.

One Upload for Print, Mail, and Secure Email Delivery

The addition of secure email delivery through Postalocity means businesses are no longer required to choose between print and digital formats to communicate with their customers. This service expansion builds on our business model to provide a straightforward way to upload documents online, automate print and mail, and simplify business mailing workflows. As organizations look for new ways to reduce friction, lower mailing costs, improve customer experience, and honor delivery preferences, utilizing an online mailing platform that starts with a single document upload and ends with personalized, rules-based delivery model is more than efficient—it is a smarter, more affordable, and easier way to communicate at scale.

Create a Postalocity account and decide how your documents get delivered.